Privacy policy

Privacy policy

This policy explains how Dublin Stylehouse collects, uses and protects your personal data when you visit dublin-stylehouse.com or place an order with us, in line with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

Who we are

Dublin Stylehouse, 13 Walkinstown Grn, Walkinstown, Dublin 12, D12 KH98, Ireland is the data controller responsible for your personal data. You can reach us at info@dublin-stylehouse.com for any question about how your data is handled.

What we collect

Depending on how you use the site, we may collect:

  • Contact and delivery details you provide when ordering or signing up (name, address, email, phone number)
  • Order and payment information (order history, payment status — card details themselves are handled directly by our payment providers and are never stored on our servers)
  • Technical and usage data such as IP address, browser type, device information and cookies, used to operate the store and understand how it's used
  • Correspondence you send us, such as customer service emails

Why we use it, and our legal basis

  • To process and deliver your order — necessary to perform our contract with you
  • To provide customer support and handle returns — necessary to perform our contract, and our legitimate interest in resolving issues
  • To meet legal and tax obligations (e.g. retaining order records) — necessary for legal compliance
  • To send marketing communications, where you have opted in — based on your consent, which you can withdraw at any time
  • To keep the site secure and improve it — our legitimate interest in operating a functioning, secure store

Cookies

We use cookies to keep your cart working, remember your preferences, and — where you consent — for analytics and marketing. You can manage your cookie preferences at any time using the "Cookie preferences" link in our footer, or through your browser settings.

Who we share data with

We share personal data only with third parties who help us run the store, and only to the extent needed for their service: our ecommerce platform (Shopify), payment processors, delivery carriers (An Post, DPD Ireland), and email or analytics providers. We do not sell your personal data. Some of these providers may process data outside the European Economic Area; where this happens, it is done under appropriate safeguards such as the European Commission's Standard Contractual Clauses.

How long we keep your data

We retain order and customer data for as long as needed to fulfil the purposes above, including any statutory retention period for tax and accounting records, after which it is deleted or anonymised. Where you've given marketing consent, we retain that data until you withdraw consent.

Your rights

Under the GDPR, you have the right to access, correct, delete or port your personal data, and to object to or restrict certain processing, including marketing. To exercise any of these rights, email info@dublin-stylehouse.com. You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC) at dataprotection.ie.

Children

Our site is not directed at children, and we do not knowingly collect personal data from anyone under 16.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The current version is always available on this page.